Shipping
We process and ship all orders within 2 to 5 business days (Monday to Friday). When your order ships, you'll receive an email with a tracking number so you can follow its journey.
If you receive your package damaged or opened, please contact us within the first 24 hours and we will contact our courier company.
Shipping price
Free shipping on orders over €99 (mainland Spain)
- Spain €4.5
- Canary Islands and Balearic Islands €7.5
- European Union: €8
- Rest of Europe: €12
- Other countries outside Europe: €18
Please note that international shipments outside the European Union may incur additional duties and taxes once the shipment reaches your country.
We cannot control or predict these charges, it is the customer's responsibility to pay any additional charges for customs clearance.
Please note that the customer is responsible for all additional fees such as taxes, duties, and customs fees.
We recommend requesting information from your local customs office to calculate any additional fees.
If you refuse to accept your order due to unexpected additional fees, we reserve the right to charge you the return shipping costs, as well as any additional fees incurred by customs.